Article 01
Preliminary Framework
Scope & Acceptance of Covenant
By engaging with Bhadohi Rug Atelier (operating under registered commercial enterprise Global Overseas, Maryadpatti, Bhadohi, UP), commissioning bespoke weaves, ordering through our digital salon, or entering into an architectural trade relationship, you unconditionally agree to these Terms of Bespoke Commission.
Unlike mass-machined floor coverings produced in synthetic automated extrusion plants, every piece emerging from our Maryadpatti looms is a living, hand-manipulated artwork. This document defines the boundary between industrial uniformity and the natural, celebrated character of handcraft.
verified_user
Patron confirmation through payment, letter of intent, or online checkout constitutes a binding artisanal agreement acknowledging the heirloom nature of natural fibers and slow-knot production cycles.
Article 02
Handcraft Specifications
Bespoke Commission & Knotting Tolerances
Every commissioned floor piece undergoes vertical warp tensioning by master artisans using traditional wooden beams and pit-looms. Consequently, absolute geometric millimetric perfection cannot exist without destroying the tactile soul of the craft.
Dimensional Variance
5% to 8% Loom Deviation
Natural tension relaxation across Bikaner virgin wool and mulberry silk warp creates acceptable variation within ±5% to 8% of intended footprint. This variance is an internationally recognized standard in Persian and Tibetan knotting guilds.
Knot Density Ratio
KPSI Calibration
Stated knots-per-square-inch (e.g., 60-knot, 100-knot, 150-knot) reflect atelier target densities. Hand knotting introduces organic micro-variations across horizontal weft beats, proving human provenance over computerized tufting.
Bespoke Production Schedules: Custom room-scale rugs require 60 to 140 operational loom-days depending on knot density. Timelines quoted in patron correspondence are earnest artistic estimates subject to monsoon humidity curing times and seasonal yarn washing protocols.
Article 03
Material Integrity
Natural Botanical Dye Patina & Abrash
Our atelier uses natural madder root, pomegranate rind, unrefined indigo, walnut husks, and certified non-toxic AZO-free pigments. Unlike chemically flattened machine carpets, authentic artisanal textiles exhibit subtle horizontal tonal shifts known as Abrash.
palette
The Law of Natural Color Fidelity
While our digital salon photographic documentation employs color-calibrated natural daylight sensors, variation between unbleached wool clip harvests and screen displays will occur. A slight warmth or tonal drift between yarn swatch samples and full 9x12 ft salon rugs is the hallmark of genuine botanical extraction and does not constitute a defect.
Sun-Dried Yarns
No Synthetic Brighteners
Gradual Silver Patina
Article 04
Commercial Transparency
Pricing, Taxes & Handloom Direct Rates
All prices published across our catalog reflect direct-from-loom pricing without intermediary retail markups. As fourth-generation weavers, we maintain equitable trade equilibrium between fair artisan wages and transparent client access.
01
Inclusive Indian GST Framework
All retail orders fulfilled within the Republic of India include mandatory Goods and Services Tax (GST 12% on handmade floor rugs) within the displayed pricing.
02
Cash on Delivery (COD) Safeguard
Cash on Delivery is extended up to ₹25,000 for standard ready-to-ship collections across supported pincodes without surcharge. Custom room commissions require 50% earnest atelier commencement deposit.
03
Architectural & Trade Exemptions
Certified AD100 architects and interior studios receive tier-scaled pro-forma invoices inclusive of commercial volume discounts upon validation of GSTIN registration.
Article 05
Logistics Protocol
Pan-India White-Glove Logistics & Placement
Every Bhadohi rug leaves our facility wrapped in breathable double-layer hessian and moisture-sealed recycled polymer sheath. Transit is routed exclusively through insured specialized textile freight carriers.
Complimentary In-Home White-Glove Services Include:
-
done
Scheduled 2-hour delivery window with prior concierge notification.
-
done
Unrolling and precision room positioning under primary living or bedroom furnishings.
-
done
Complimentary natural rubber felt underlay sizing and edge trim.
-
done
Formal handover physical sign-off and removal of all crating debris.
Article 06
Patron Confidence
15-Day Spatial Trial & Return Protocol
We recognize that seeing a carpet in its final architectural setting under changing natural light is fundamental. Therefore, every catalogue rug is accompanied by our signature 15-Day Unconditional Spatial Trial.
verified
100% Full Value Restitution
Zero Restocking Deductions
If the scale, fiber drape, or color harmony fails to complete your room, simply initiate a pickup through our digital portal or WhatsApp concierge within 15 solar days of delivery.
Step 01
1-Click Pickup Request
Step 02
Insured Courier Collection
Step 03
Immediate Bank / UPI Refund
*Note: To ensure fiber hygiene for subsequent collectors, rugs undergoing return must remain free from food stains, pet soiling, and water damage. Bespoke custom sizes made to exclusive architect diagrams are subject to personalized re-curation credits rather than outright cancellation.
Article 07
Origin Verification
GI Provenance & Care & Fair Shield
Bhadohi hand-knotted carpets carry protected Geographical Indication (GI) status granted by the Government of India. Each piece is furnished with a serial-numbered Certificate of Provenance stamped by our master warden.
workspace_premium
Geographical Indication (GI)
Legal proof that your rug was spun, dyed, tensioned, knotted, and washed strictly within the historic Bhadohi-Mirzapur handicraft belt.
health_and_safety
Care & Fair International
Certified compliance with international child-labor prohibition frameworks, directly funding local primary schooling and healthcare clinics in Maryadpatti.
Article 08
Creative Heritage
Intellectual Property & Loom Cartoons
All proprietary graphing designs (Nakshas), talon diagrams, weave motifs, and bespoke archive sketches produced by Bhadohi Rug Atelier remain our exclusive intellectual property under the Indian Copyright Act, 1957.
Acquisition of a physical carpet transfers custodial domestic ownership of the textile, but does not convey commercial rights to replicate, digitize for textile rendering software, or industrially reproduce our weaver archives without written atelier consent.
Article 09
Legal Recourse
Dispute Resolution & Bhadohi Jurisdiction
Any contention or inquiry arising out of bespoke specifications, fiber composition disputes, or contractual fulfillment shall first be referred to internal master weaver conciliation before our Senior Quality Council.
In the event that formal legal adjudication becomes necessary, it is expressly agreed that the courts situated in Bhadohi / Gyanpur, Uttar Pradesh, India shall possess exclusive territorial and subject matter jurisdiction, governed by the Laws of the Republic of India.
Registered Commercial Headquarters
Bhadohi Rug Atelier / Global Overseas
Plot 42, Carpet City Enclave, Maryadpatti
Opposite Pillar 37, Shiv Nagar Corridor
Bhadohi, Uttar Pradesh 221401, India
business
CIN: U17220UP1968PTC002819
